Ubisoft has confirmed to shut down inactive accounts on their server completely! The accounts will be deleted along with all the game purchases, progress, unlocks, and everything else!
This policy is supposedly introduced to help Ubisoft comply with the data protection legislation and ensure that inactive accounts are not being used for malicious purposes.
So, what does this “inactivity” really mean here? And how is the gaming community reacting to this situation? Here is everything we could find out!
Which Ubisoft Accounts Are Going to Be Deleted? How Much Time Do I Have?
From what we could find, the time surpassed to mark your account inactive is not set in stone. According to their terms of service, Ubisoft states that accounts that have been inactive for six months or more are subjected to suspension.
If the Ubisoft account remains inactive for another 30 days, then it will get automatically deleted, along with all games purchased and the contents associated with the same account.
If you have an inactive Ubisoft account, you will receive an email ping if your account is about to be suspended.
You will have 30 days to sign in back to the account and prevent it from getting deleted.
Ubisoft Support has tweeted that you can avoid the account closure process by logging into your Ubisoft account within 30 days from the day you receive the email from Ubisoft.
Once you have received such a mail, you should select the Cancel Account Closure Link provided there.
Besides this, they have also clearly mentioned that if you have any problem logging in to your Ubisoft account, then contact Ubisoft Support for help.
How The Gamers Reacted to Ubisoft Banning Accounts?
The Ubisoft account closure policy has been met with stern criticism from game enthusiasts, who argue that it is unfair to delete the accounts they have paid for.
In response to Ubisoft’s Tweet, several gamers have stated that they have lost their Ubisoft account.
In reply, Ubisoft asked the user to contact them via a ticket to recover the account. So, if you lose your account, Ubisoft has offered a way to recover your account – well, at least for now.
Is There Any Way to Stop The Ban?
By now, it should be clear that Ubisoft is not going to ban all the accounts. Here are the reasons why Ubisoft can ban your account:
- Your account is inactive for 4 years.
- You have not logged in after getting the account closure notification.
So, the only way to stop the account ban is by ensuring that your account is in an active state.
Here are a few tips that can help you avoid the ban in the future:
- Make sure you never share your account details with anyone. Ubisoft recommends activating the 2-step verification to protect your account.
- Log in to your Ubisoft account frequently, at least once every six months.
- If you are away from gaming for a certain period of time, you can contact Ubisoft support to request that your account be put on hold.
- Make sure not to breach the terms and conditions of Ubisoft while using the account. Make sure you are away from any forbidden behaviors and content.
What’s Next If My Account Is Banned?
If your Ubisoft account is banned, then you can submit a ticket to Ubisoft to unblock your account.
- To do that, visit the Ubisoft help center and select your issue.
- Next, follow the onscreen instructions provided by Team Ubisoft to recover your account.
- If none of the issues match, you can seek direct help from Ubisoft describing the issue you are experiencing.
Closing Thoughts
Ubisoft’s decision to ban inactive accounts has met with some flak from the gaming community. If you have an Ubisoft account, keep checking your emails and logging into your Ubisoft accounts to avoid getting banned.
Share your thoughts on this in the comments, and we will share all the latest updates we get from Ubisoft here.